City Research Online

Abstract

How we manage operations – the domain of Operations Management (OM) – has important implications for the practice of diversity, equity, and inclusion (DEI) in organizations. Conversely, DEI goals have important implications for organizations’ OM practices. We outline the two-way links between DEI and OM to offer future research opportunities. In particular, we examine interactions between OM and DEI across four broad themes: (1) workforce, (2) supply chains, (3) health and society, and (4) technology, platforms, and innovation. We conclude with a discussion of DEI in OM as it relates to research and teaching. This article is a collaborative effort with the Senior Editors involved in the special issue of Production and Operations Management on “DEI in Operations and Supply Chain Management.”

Publication Type:	Article
Additional Information:	© The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
Publisher Keywords:	Diversity, Equity And Inclusion, Workforce. Supply Chain, Healthcare, Technology
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Departments:	Bayes Business School Bayes Business School > Management
SWORD Depositor:	Symplectic Administrator

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