City Research Online

Abstract

Health care organizations are a complex mixture of personalities, teams, functions, and professions, all of whom serve a confusing array of masters including patients, families, populations, political leaders, professional bodies, and regulators. Unsurprisingly, this leads to confusing array of often competing goals that can motivate people’s actions. The resulting friction between goals often descends into inter-personal stereotyping and blame. A potentially more productive approach would be to learn to analyze and navigate the multiplicity of goals at work in organizations, and how they impact decisions.

Publication Type:	Article
Additional Information:	This article has been accepted for publication in BMJ Leader, 2018 following peer review, and the Version of Record can be accessed online at http://dx.doi.org/10.1136/leader-2018-000112
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management R Medicine
Departments:	Bayes Business School > Management
SWORD Depositor:	Symplectic Administrator

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