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Brand Blunders and Race in Advertising: Issues, Implications, and Potential Actions from a Macromarketing Perspective

Yoon, H. ORCID: 0000-0001-5679-3335 & Kelly, A. J. (2023). Brand Blunders and Race in Advertising: Issues, Implications, and Potential Actions from a Macromarketing Perspective. Journal of Macromarketing, 43(3), pp. 403-417. doi: 10.1177/02761467231178550

Abstract

This pedagogic commentary introduces the concept of “brand blunders” to the macromarketing literature and considers the interaction between advertising, race, and society from a macromarketing perspective. We first analyze relevant literature on cultural stereotyping in advertising for both gender and race, and evaluate consumer responses to ideologies in advertisements. Three prominent recent racial controversies are selected to examine the nature of the advertising imagery, consumer interpretations of the advertisements in question, and the company responses to the public furor created by these campaigns. We then consider the issues, implications, and potential actions for macromarketing raised by these examples, and some key research questions that arise for future macromarketing scholarship. The commentary is intended to provide macromarketing educators with a summary of the key knowledge base on the relationship between advertising, race, and society, for use in courses in advertising, brand management, consumer research, innovation management, marketing communications, and marketing strategy.

Publication Type: Article
Additional Information: This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage). © The Author(s) 2023.
Publisher Keywords: advertising, race, society, consumers, diversity, equity, inclusion (DEI)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Departments: School of Communication & Creativity
School of Communication & Creativity > Media, Culture & Creative Industries
SWORD Depositor:
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